Cookie policy
Effective date: September 23, 2026
This cookie policy explains how Milana Label ("we," "us," or "our") uses cookies and similar technologies when you visit or interact with our website.
Milana Label is a trade name of Mila & Co. Brand Ltd., a company based in Ontario, Canada.
This cookie policy should be read together with our privacy policy and terms and conditions.
Our website uses cookies as described in this policy. Where required by law, we will request your consent before placing non-essential cookies on your device.
1. WHAT ARE COOKIES
Cookies are small text files that are stored on your device when you visit a website. They allow the website to function properly, remember your preferences, enhance performance, and provide information about how visitors use the site.
Cookies may be set by us (first-party cookies) or by third-party service providers (third-party cookies).
2. TYPES OF COOKIES WE USE
We use the following categories of cookies:
(a) Strictly necessary cookies
These cookies are essential for the operation of the website. They enable core functionality such as secure checkout, fraud prevention, cart functionality, and account access.
These cookies cannot be disabled, as the website would not function properly without them.
(b) Functional cookies
These cookies remember your choices and support features that make the website easier to use, such as your language preference, wishlist, loyalty program, and chat assistant.
Disabling these cookies may cause some features to not work as intended.
(c) Analytics and performance cookies
These cookies help us understand how visitors use our website, including which pages are visited, how long visitors remain on the site, and how they navigate between pages.
We may use tools including:
- Google Analytics
- Shopify analytics
- Triple Whale
- Heat mapping and session recording tools
These services may collect information such as IP address, device information, browser type, and interaction data. Information is generally aggregated and used to improve website performance and your experience. Session recording tools are configured not to collect sensitive payment information.
(d) Advertising and marketing cookies
These cookies are used to measure advertising effectiveness and to deliver relevant marketing content.
We may use services including:
- Google Ads
- Meta (Facebook and Instagram) Pixel
- Pinterest Tag
- Omnisend
- Other advertising or marketing platforms we may introduce in the future
These tools may track browsing activity across websites in order to evaluate campaign performance and display relevant advertisements.
3. CONSENT AND COOKIE MANAGEMENT
Where required by applicable law, we obtain your consent before placing non-essential cookies on your device.
You may accept or decline non-essential cookies through the cookie consent banner displayed on our website.
You may change or withdraw your consent at any time using the cookie preferences link in our website footer.
Most web browsers also allow you to control cookies through browser settings. Please note that disabling certain cookies may affect website functionality.
4. THIRD-PARTY PROCESSING AND INTERNATIONAL TRANSFERS
Certain cookies are placed by third-party service providers that help us operate our website, process payments, analyze performance, and deliver advertising.
These providers may process data outside of your country of residence, including in the United States or other jurisdictions. Such transfers are conducted in accordance with applicable data protection laws.
For more information about how personal data is handled, please refer to our Privacy Policy.
5. DATA RETENTION
Cookies may be stored for varying durations depending on their purpose. Some cookies are session-based and expire when you close your browser, while others may remain on your device for a longer period.
Retention periods are determined by the service provider placing the cookie and the purpose for which it is used.
6. UPDATES TO THIS POLICY
We may update this cookie policy from time to time to reflect changes in legal requirements or our practices.
Updates will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated policy.
7. CONTACT INFORMATION
If you have questions about this cookie policy, please contact:
Privacy Officer
Milana Label
Mila & Co. Brand Ltd.
hello@milanalabel.com
