Accessibility statement

Effective date: September 23, 2026 

Milana Label is committed to making our website accessible and inclusive for all visitors, including people with disabilities. 

We strive to ensure that www.milanalabel.com is designed and developed in alignment with recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the Accessibility for Ontarians with Disabilities Act (AODA), and applicable accessibility laws in Canada and the United States, including the Americans with Disabilities Act (ADA).

1. OUR COMMITMENT

We aim to: 

  • Provide descriptive alternative text for images 
  • Maintain clear navigation and a readable content structure 
  • Support keyboard navigation where possible 
  • Design with sufficient colour contrast for readability 
  • Ensure responsive functionality across devices 
  • Offer our website in English and French 

Accessibility is an ongoing effort. As we continue to grow and update our website, we are committed to improving usability and accessibility features wherever possible.

2. THIRD-PARTY CONTENT

Our website may include third-party integrations, applications, or services that are not fully controlled by Milana Label. While we encourage accessibility compliance from our partners, we cannot guarantee the accessibility of third-party content.

3. FEEDBACK AND ASSISTANCE

If you experience difficulty accessing any part of our website, or if you need assistance placing an order, please contact us: 

Milana Label 
Mila & Co. Brand Ltd. 
hello@milanalabel.com 

We aim to respond within two business days. We will make reasonable efforts to provide the information, item, or service you need through an alternative method of communication. 

Our policies and product information are available in an alternative format on request.

4. ONGOING IMPROVEMENTS

We regularly review our website to identify and address accessibility improvements. We welcome feedback from our community to help us improve the experience for all visitors.